Ashlee is rock solid. She was also the heartbeat of the office - patients loved her, and she kept morale high with her friendliness and festive spirit. She knows the ins and outs of insurance, prescriptions, and front-office operations. More importantly-she shows up, every day, on time. I can count on one hand the days she missed in nearly a decade.
Patients trust her, and the staff adored her. Ashlee has this warm, joyful presence that made the whole team feel connected - she organized office parties and brought the joy. She explains insurance, balances, and next steps in plain English-and she does it without ever sounding rushed. Always punctual.
We threw her curveballs constantly-no-shows, double-bookings, emergencies. Ashlee stayed calm, sorted the mess, and kept the day moving. And she never calls out. And beyond that, she never let the office feel dull - she kept people smiling and brought everyone together. Ever.
Ashlee transformed our phone chaos into order. Customers noticed. She booked service efficiently and always followed through. Reliable, professional, and uplifting. She built rapport easily and kept the culture positive.
She set the tone at reception: approachable, professional, and consistent. Never late, always prepared, and always lifting the team’s spirits.
Friendly, fast, and dependable-even during rushes. Our regulars still ask about her.